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Systems@Work 

Transform Your Business Operations with Time & Expense Management

With over 20 years of global experience, systems@work is a leading provider of time recording, expense management, PSA, and workflow solutions.   

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Professional Services Automation by Systems@Work

Fully integrated with Infor SunSystems, the suite of applications is meticulously designed to operate in diverse settings, catering to both small local offices and complex distributed multi-currency, multi-lingual environments.

Available as self-hosted or SaaS solutions, the Professional Services Automation suite encompasses time@work, expense@work and forms@work, each of which can be customised to align with your business’ requirements.  

The functionality includes a robust set of features including extensive approval workflow options and rules-based routing. This ensures that time entries, expenses, and other costs undergo seamless reviewing and authorisation, adhering closely to your corporate policies.  

Systems@Work Software Benefits

For service-driven businesses, efficient time recording, expense management, and workflow processes are critical for enhancing productivity, improving compliance, and supporting sustainable growth. Here are several key advantages of implementing a powerful solution like Systems@Work:

Expense Management

Expense@work provides configured expense management to suit your own authorisation processes, policies, accounting requirements, and analytical needs. 

  • Single or multi-currency, single or multi-company, your own terminology or multi-lingual 
  • Cash, mileage, daily allowance and other expenses. Credit card and travel statement import 
  • Interfaces with any accounting system 
  • Distance calculation using BING Mileage Web Services 
  • Exchange rates via Web Services 

Timesheet Management

Time@work enables time capture at variable levels of detail to suit your own requirements for analysis and reporting. 

  • Client, Project, Task and additional multiple levels for time capture 
  • Configurable timesheet periods 
  • Configurable calculations for fees, costs, interdepartmental or intercompany charges
  • Single or multi-currency, single or multi-company, your own terminology or multi-lingual 
  • Fixed Price / Time & Materials project management 
  • Document based / project-based authorisation 

Forms Workflow

Configure unlimited form types in forms@work for all kinds of data entry, authorisation, reporting and export to additional systems. 

  • Unlimited form types. Calculations, lists, dates, photos, voice memos, notes, numeric and text values 
  • Header and detail fields
  • Form type access control by employee
  • Secure communications protocol
  • Server-side configuration and administration of users and rights
  • Suitable for: field data reporting, store checking, order entry, sales reporting

Find Out More About Systems@Work

Discover how Systems@Work can transform your business operations. By streamlining time recording, expense management, and workflow processes, this powerful solution empowers organisations to improve efficiency, enhance compliance, and drive growth—all while adapting to the complex needs of global, multi-currency, and multilingual environments.

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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