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Who is TouchstoneEnergy

We are TouchstoneEnergy*, a global business systems and IT consultancy dedicated to asset-intensive industries.  

As part of Touchstone FMS Limited and the Infor Gold partnership programme, you can depend on us for expert advice, knowledge, and financial stability. *TouchstoneEnergy is the trading name for Touchstone FMS Limited.   

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What Do We Do?

We offer a comprehensive range of world-class business solutions and services tailored to the needs of businesses in asset-intensive industries. Our expertise spans across Enterprise Asset Management, Accounting and Finance, Performance Management, Business Process Management, and Procurement. Additionally, our support extends across various sectors, including Oil & Gas, Renewable Energy, Utilities & Power Generation, Mining & Extraction, Ports and much more.

How Do We Do It?

With over 250 years of combined expertise, experience, and knowledge, our team helps our clients navigate and overcome complex challenges. By leveraging our deep industry knowledge and proven software solutions from industry leaders such as Hexagon, Infor, Proactis, and TimeXtender, we enhance both operational and financial efficiency for our clients.  

Beyond this, our team provides consultative, solution-driven support ensuring planned deliverables are met, producing effective results and driving lasting business value. Our strategic approach ensures we can act smart but keep things simple.  

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Our Clients

"We appreciate your flexibility and your results-driven & client-orientated approach."

Global IS Applications Manager, Addax Petroleum 

"We appreciate your flexibility and your results-driven & client-orientated approach." 

Global IS Applications Manager, Addax Petroleum 
"We selected Touchstone for their proven delivery of Infor products. They were the most engaged throughout the selection process, they were keen to get to know our business and responded rapidly to our requests for information."
Programme Manager, Ports of Jersey (Ports) 
"We selected Touchstone for their proven delivery of Infor products. They were the most engaged throughout the selection process, they were keen to get to know our business and responded rapidly to our requests for information." 
Programme Manager, Ports of Jersey (Ports) 
“As the person responsible for delivering this strategic transformation across the Group, it is important that I am working with vendors who not only have deep knowledge about their applications but can use that to come up with practical solutions that deliver positive outcomes for the business and user community, Infor and Touchstone do that.”
Head of Transformation Office, Breedon Group (Construction)
“As the person responsible for delivering this strategic transformation across the Group, it is important that I am working with vendors who not only have deep knowledge about their applications but can use that to come up with practical solutions that deliver positive outcomes for the business and user community, Infor and Touchstone do that.” 
Head of Transformation Office, Breedon Group (Construction)

Working to the Highest Standards

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ISO 27001:2022

In 2023, Touchstone was successfully certified as meeting the requirements of BS EN 1SO/IEC 27001:2022 for the provision of private cloud hosting (TouchstoneCloud) and support services to customers who use our Infor, Hexagon, Proactis, PA, Systems@Work and other business applications.

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ISO 22301

ISO 22301 is an internationally recognised standard that helps organisations prepare for, respond to, and recover from disruptive incidents. It’s a framework for establishing and maintaining a business continuity management system (BCMS).

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ISO 9001

ISO 9001 is an internationally recognised standard that sets forth the criteria for a quality management system (QMS). This certification highlights Touchstone’s commitment to providing best in class implementation and support services and to continually improve them for the benefit of clients.

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Our Leadership

With a focus on innovation and practical solutions, our leadership team drives the strategic direction of the company, ensuring we remain at the forefront of industry trends and continue to meet the evolving needs of our clients. Their vast technical expertise and business acumen are reflected in the tailored solutions we provide, which include state-of-the-art software, such as Octave Attune EAM, Infor SunSystems, and other applications in the Infor suite and a range of advanced business systems designed to drive efficiency and performance.  

Together, they bring a blend of technical, operational, and strategic skills that are crucial to the success of the services we offer, from system design and implementation to training, support, and managed services. 

See our leadership team

Visions & Values

Our policies and procedures embody the TouchstoneEnergy vision and values, shaping who we are as a company for our team, our clients, and our partners. They establish a shared standard for work practices and engagement, fostering a positive, professional, and respectful working environment. These principles guide our commitment to excellence, collaboration, and integrity in every interaction.  

View our Vision & Values
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In Partnership With

A Member of

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Blogs

Stay ahead with the latest developments from the industry, with added insight from TouchstoneEnergy’s team of experts.

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Client Success Stories

Explore our case studies and success stories to see how companies across asset-intensive industries have overcome challenges by partnering with TouchstoneEnergy.

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Resources

Browse our library of brochures, on-demand webinars, and datasheets to find out more about TouchstoneEnergy and the services we offer.

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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