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Ports

Driving Cost-Reduction in the Ports Industry with Enterprise Asset Management, Asset Performance Management, and Financial Automation and Reporting Solutions. 

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Ports are at the heart of global trade and commerce, serving as crucial hubs that demand efficient and sustainable solutions to meet today’s operational and environmental challenges. TouchstoneEnergy provides specialised business systems, consulting, and support designed for the unique needs of the Ports sector. 

Our expertise of working with asset-intensive industries empowers port authorities, terminal operators, and logistics providers to streamline operations, reduce costs, and enhance sustainability. From managing infrastructure energy usage to optimising maintenance and workforce scheduling, our solutions enable ports to run seamlessly while advancing toward greener, more efficient operations. 

We have a proven track record of supporting the Ports industry at various stages of their growth and development – whether they are:

1

Launching new port development projects, where meticulous planning and resource management are crucial for success. 

2

Expanding and enhancing port operations to increase capacity, improve efficiency, and accommodate rising trade volumes. 

3

Preparing for IPOs or securing major infrastructure funding, which requires transparent financial reporting and budgeting. 

4

Consolidating systems and processes for a unified, streamlined operational framework. 

5

Working with new regions, and adapting to diverse regulatory environments, languages, banking standards, and currency requirements. 

What Our Clients Achieve: 

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Optimised energy management, reducing consumption and lowering costs.

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Integrated data analytics, enhancing decision-making and operational visibility.

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Streamlined maintenance management, improving reliability and safety.

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Advanced financial and budgeting systems, delivering clear, actionable insights.

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Real-time work order execution and workforce management, improving productivity.

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Comprehensive asset and equipment tracking, ensuring peak performance and extended asset lifespan.

Optimised Energy Management

Optimised energy management, reducing consumption and lowering costs.

Integrated Data Analytics

Integrated data analytics, enhancing decision-making and operational visibility.

Streamlined Maintenance Management

Streamlined maintenance management, improving reliability and safety.

Advanced Financial and Budgeting Systems

Advanced financial and budgeting systems, delivering clear, actionable insights.

Real-time Workforce Management

Real-time work order execution and workforce management, improving productivity.

Comprehensive Asset and Equipment Tracking

Comprehensive asset and equipment tracking, ensuring peak performance and extended asset lifespan.

“We wanted to transform our culture into a technology-centric organisation and encourage efficiencies in our people by allowing them to embrace the technology with a platform that was easy to use for everyone at the Ports of Jersey.”
Programme Manager, Ports of Jersey (Ports)
“We wanted to transform our culture into a technology-centric organisation and encourage efficiencies in our people by allowing them to embrace the technology with a platform that was easy to use for everyone at the Ports of Jersey.” 
Programme Manager, Ports of Jersey (Ports)

Solutions That Support the Ports Industry:

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Octave Attune EAM for Ports

Providing Ports with a unified solution for managing assets, cargo, vessels, infrastructure, and utilities like power, water, and wastewater—streamlining all key operations. 

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Infor SunSystems for Ports

Enabling Ports to streamline their financial operations, ensure regulatory compliance, and support growth with robust ledger accounting and integrated operational reporting. 

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Infor EPM for Ports

Empowering the Ports industry with real-time financial and integrated operational reporting. Infor EPM delivers enhanced financial visibility, streamlined data management, and actionable insights.

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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