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Touchstone Data Services

Enterprise-grade data pipelines, fully managed for your business

Touchstone Data Services is a Managed Service for your data. It gives key stakeholders the ability to unlock the value of their business-critical data – empowering smarter decision-making. 

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Revolutionise Your Data Management with Touchstone Data Services 

Powered by TimeXtender, Touchstone Data Services (TDS) gives organisations a fully managed, source-to-target data pipeline without the complexity of building or maintaining a data infrastructure in-house. 

TDS ingests data from a wide range of sources, transforms it, and then delivers it via a modern analytics tool such as Power BI to give key stakeholders the insights you need, faster — while our experts manage the flow of data securely and reliably. 

Touchstone Data Services Benefits

For any successful business, effective data management is the backbone for establishing long-term success. Here are several key advantages of implementing Touchstone Data Services: 

Valuable Business Insights

Streamline and automate data workflows by seamlessly moving information from multiple sources into a trusted, analytics-ready format for valuable business insights. 

  • End-to-end management of your data pipeline 
  • Automated data ingestion from multiple sources 
  • Secure orchestration and monitoring with real-time visibility 

Reliable Data

Eliminate the need for in-house expertise with a fully managed infrastructure that ensures reliability, security, scalability, and performance. 

  • Hosted application layer included as standard 
  • No need for in-house expertise or hardware 
  • Patching, monitoring, and pipeline management handled by Touchstone 

Trusted Business Information

Easily connect diverse data sources and analytics tools through seamless integration, enabling unified access to consistent, trusted business information. 

  • Native connections to multiple data sources with just two included connectors 
  • Flexible endpoints for BI tools and APIs 
  • Scalable options for growth 

Security & Compliance

Protect your data with enterprise-grade security and compliance, ensuring governance, reliability, and peace of mind across every pipeline. 

  • Hosted in ISO27001-certified TouchstoneCloud (optional) 
  • Alerts and monitoring built-in 
  • 60-day warranty period covering initial configuration fixes

250+ data sources

Deliver business-ready data 10x faster

Cost reduction

Data sources included

Find Out More About Touchstone Data Services 

Discover how Touchstone Data Services can revolutionise your data management strategy. By delivering a fully managed data pipeline, TDS provides business leaders with governed, ready-to-use data empowering businesses to streamline operations, enhance decision-making, and drive growth—all while ensuring security, scalability, and compliance in today’s data-driven world. 

 

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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