What is Infor EAM, now HxGN EAM?

In order to answer ‘what is Infor EAM?’, it’s crucial to start with an explanation of what an EAM is.

What is Infor EAM, now HxGN EAM?

So, what is EAM?

Enterprise Asset Management, typically abbreviated to ‘EAM’, is the process of managing and tracking the maintenance of operational assets. This involves physical assets like buildings, equipment and infrastructure needed to sustain operations; as well as inventory management and procurement.

What is Infor EAM, now HxGN EAM?

Applying Software to EAM

If you work in a capital-intensive industry, an EAM solution is an invaluable tool. EAM systems provide a platform for managing the maintenance and lifecycle of physical assets and help to minimise asset downtime by ensuring the necessary repairs or replacements are made on time. Using historical data to produce predictive analysis, EAM software can forecast project budgets and flag potential failures before they occur. By eliminating the need for guesswork or assumptions, EAM tools can streamline the management process and optimise productivity in the long term.

Modern EAM solutions are an integrated approach to measuring assets across multiple departments across an organisation. Cloud and IoT architecture has made EAMs more effective than ever before, providing management with accurate real time reporting tools. EAMs can also integrate with ERP (short for ‘enterprise resource planning’) systems, making them even more useful for providing project overviews for entire operations.

What is Infor EAM, now HxGN EAM?

What Are My Options For EAM Software?

One such solution is HxGN EAM, formerly Infor EAM. Going far beyond maintenance, HxGN EAM offers comprehensive analysis and unparalleled insight into the entire asset lifecycle and maintenance process. Complete with options for integration with an existing finance system, HxGN EAM is the best in class solution for total visibility in one system.

What is Infor EAM, now HxGN EAM?

The Benefits of Well-Implemented EAM Software

Facilitating Data-Driven Decision-Making

Data analysis and decision making are made much easier with the use of an EAM solution. In recent years we have seen a significant push towards greater automation of EAM processes, with many systems now incorporating advanced diagnostic capabilities such as predictive analytics. This can help identify potential problems before they become critical failures, and mitigate the risk of costly unscheduled downtime scenarios.

Complex Asset Management Made Easy

EAM solutions are powerful tools for managing complex physical assets, particularly those spread over multiple sites or locations, where visibility is essential. With the ability to access real-time information from disparate sources into one centralised system, EAM software can provide improved clarity, insight and collaboration.

Compliance

An EAM can also aid compliance if you work in a regulated industry, for example the energy sector where safety is paramount. Organisations in these sectors can benefit greatly by implementing an automated asset tracking solution. A more accurate data collection system not only improves efficiency and helps make more informed decisions, it also creates an audit trail for regulators.

Real-Time Monitoring & Automated Alerts

Real-time monitoring capabilities and automatic alerting systems can also be handled by an asset management system. An advanced EAM tool such as HxGN EAM can track all equipment used in production, including its usage, maintenance history, performance metrics and more. Such EAMs can then quickly flag malfunctioning components or incorrect operation procedures being employed during production cycles early, reducing the risk or injury or downtime, improving productivity, and further helping to maintain regulatory compliance.

  • Share on:

Share on: X LinkedIn

Read Next

Touchstone and Octave at Maintec: Powering Asset Performance Through Smarter Maintenance Management

For the second consecutive year, Touchstone is proud to be exhibiting at Maintec — the UK's longest-standing exhibition for predictive maintenance, reliability, and asset management.  Taking place on the 3rd and 4th June, the show brings together experts, leaders, and innovators shaping the future of asset-intensive operations. This year, we're returning with more to show, including the latest developments in Octave Attune (formerly HxGN EAM and HxGN APM), our cloud-based enterprise asset management solution built to help organisations extend asset life, improve maintenance efficiency, and reduce unplanned downtime.

Sustainable Finance: Why the Energy Sector Must Look Beyond Reporting—and How Octave Attune EAM, Formerly HxGN EAM, Supports the Shift

Sustainable finance has evolved from a peripheral concern to a core driver of strategic decision-making in the global energy sector. Investors, regulators, and communities now demand more than sustainability commitments—they require operational evidence. This shift represents a fundamental change in how energy organisations must operate: sustainability is no longer about narrative control.

Touchstone and Proactis Reignite Strategic Partnership to deliver integrated P2P for Infor SunSystems Clients

Touchstone, a leading provider of financial management software solutions specialising in Infor SunSystems, is proud to announce the renewed strategic partnership with Proactis, a global leader in spend management and procurement automation.

Please fill in your details below to gain access.

Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

Training Icon

Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

Support Icon

Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

Cloud Hosting Icon

System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

System Optimisation Icon

Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

Business System Integrations Icon

System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

System Review Icon

Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

Implementation & Upgrades Icon