Touchstone Achieves ISO 22301 and ISO 9001 Certifications

Person in a suit stamping a document at a desk.

London, UK – Touchstone FMS Limited, a leader in business software, proudly announces its achievement of ISO 22301 and ISO 9001 certifications, reaffirming its commitment to business continuity management and quality management excellence.

ISO 22301 is an internationally recognised standard that helps organisations prepare for, respond to, and recover from disruptive incidents. It’s a framework for establishing and maintaining a business continuity management system (BCMS).

ISO 9001 is an internationally recognised standard that sets forth the criteria for a quality management system (QMS). This certification highlights Touchstone’s commitment to providing best in class implementation and support services and to continually improve them for the benefit of clients.

ISO 27001 is an internationally recognised standard that sets forth the requirements for establishing, implementing, maintaining, and continually improving an Information Security Management System (ISMS).

Following on from Touchstone’s ISO27001 recertification in November last year, the ISO 22301 and ISO 9001 certifications affirm that the organisation has implemented best practices to manage and protect its operations. This accomplishment not only showcases Touchstone’s commitment to meeting and exceeding industry standards but also ensures the organisation continues to deliver the highest quality of service and support to its clients.

David Singh, General Manager at Touchstone FMS Limited commented:

“Touchstone is thrilled to announce our ISO 22301 and ISO 9001 certifications. These achievements reflect our unwavering dedication to maintaining the highest standards of business continuity and quality management. We understand the critical importance of these areas and are committed to continually improving our practices to meet evolving challenges.”

Key benefits of ISO 22301 and ISO 9001 certifications include:

  • Enhanced Business Continuity: ISO 22301 ensures organisations have a robust framework in place to improve their resilience to disruptions.
  • Increased Customer Confidence: ISO 9001 ensures that Touchstone follows internationally recognised best practices for quality management.
  • Competitive Advantage: These certifications set Touchstone apart as a leader in the industry, demonstrating our commitment to excellence.
  • Continuous Improvement: The certification processes encourage ongoing evaluation and improvement of business continuity and quality management practices.

Stuart Morris, Head of TouchstoneCloud, commented:

“Adding these industry accreditations to our portfolio further illustrates TouchstoneFMS’s commitment to our clients. We understand the importance of business continuity and quality management, and these certifications assure our clients that continual improvement of our support services and cloud offerings is at the forefront.”

Touchstone is excited to embark on this new chapter of strengthened business continuity and quality management, and the entire team looks forward to delivering even greater value to our clients with the assurance that their operations and quality are in safe hands.

About Touchstone FMS Limited

We provide an extensive range of world-class business software and consultancy services. We specialise in the supply of automated Accounting & Finance, Purchasing & AP Automation, Enterprise Asset Management, and Data Management solutions.

Our team leverages their combined 350 years of experience, knowledge, and skill to offer consultative and solution-driven support that helps our customers overcome the many day-to-day challenges.

We use these qualities in conjunction with highly capable and proven software from authors such as Infor and Hexagon to improve efficiency and deliver real business value for our growing customer base.

Media contact:

Lily Swain
E: [email protected]
T: +44 (0)207 121 4703

Share on: X LinkedIn

Read Next

Touchstone and Octave at Maintec: Powering Asset Performance Through Smarter Maintenance Management

For the second consecutive year, Touchstone is proud to be exhibiting at Maintec — the UK's longest-standing exhibition for predictive maintenance, reliability, and asset management.  Taking place on the 3rd and 4th June, the show brings together experts, leaders, and innovators shaping the future of asset-intensive operations. This year, we're returning with more to show, including the latest developments in Octave Attune (formerly HxGN EAM and HxGN APM), our cloud-based enterprise asset management solution built to help organisations extend asset life, improve maintenance efficiency, and reduce unplanned downtime.

Sustainable Finance: Why the Energy Sector Must Look Beyond Reporting—and How Octave Attune EAM, Formerly HxGN EAM, Supports the Shift

Sustainable finance has evolved from a peripheral concern to a core driver of strategic decision-making in the global energy sector. Investors, regulators, and communities now demand more than sustainability commitments—they require operational evidence. This shift represents a fundamental change in how energy organisations must operate: sustainability is no longer about narrative control.

Touchstone and Proactis Reignite Strategic Partnership to deliver integrated P2P for Infor SunSystems Clients

Touchstone, a leading provider of financial management software solutions specialising in Infor SunSystems, is proud to announce the renewed strategic partnership with Proactis, a global leader in spend management and procurement automation.

Please fill in your details below to gain access.

Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

Training Icon

Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

Support Icon

Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

Cloud Hosting Icon

System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

System Optimisation Icon

Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

Business System Integrations Icon

System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

System Review Icon

Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

Implementation & Upgrades Icon