The Benefits of Using a Software Implementation Consultant

TouchstoneEnergy is the leading provider of software and services for businesses in the energy sector – whether they work in oil & gas, renewable energy, mining, downstream trading or power and utility provision. The professional grade software, support and training that we provide can really help an energy business operate more efficiently, incur less costs, earn more money, and better help their customers. Before all of that happens however, a TouchstoneEnergy software implementation consultant can help you get started – laying the groundwork for the successful implementation of a new software solution.

Why choose a Touchstone software implementation consultant?

Experience

A TouchstoneEnergy software implementation consultant is a specialist in their field. They are- highly experienced, and with all the knowledge and knowhow you need to get the implementation of a new system off on the right foot. In the UK and abroad, our team has worked with businesses in the energy sector for years, providing strategy and planning services, as well as helping to implement new technologies. This means they know exactly what’s needed to make sure your business is ready for a new software system, can use that system to the fullest, and that likewise that new system delivers all of the functionality you need.

Easier transition to implementation

Working with a TouchstoneEnergy software implementation consultant can also make for a more seamless transition from consultancy to planning and / or implementation. With this approach you can be confident that once we’ve completed our initial assessment of your needs and requirements, our team will be able to move on to implementing your chosen TouchstoneEnergy solution without undue hold-ups.

What can a Touchstone software implementation consultant advise you on?

The role of a Touchstone Energy software implementation consultant is to advise you on any aspect of your project, from choosing the right technology for the job and implementing it successfully, through to managing your ongoing maintenance needs. This means that they’ll be able to help with everything from setting up new hardware and software systems through to managing existing ones effectively.

They are there to guide you through the complex process of implementing a new enterprise software system, and even better, they can do so for a number of different business areas including Accounting and Finance, EAM, Procurement & Spend Management, Performance Management, and Business Process Management. In each case they will be able to advise you on the best way to implement your chosen solution, depending on your unique business needs and goals.

In brief, a TouchstoneEnergy software implementation consultant will help design a solution that meets the challenges your business faces in these areas, and helps to improve efficiency, productivity and effectiveness throughout your organisation.

Other technologies our consultants work with

In addition to the expertise described above, a TouchstoneEnergy software implementation consultant will also be able to advise on other supporting technology such as the following tools from Infor:

Infor OS Technology Stack

The Infor OS technology stack is what allows us to integrate with other systems, like your CRM, financial, or ERP solutions. It allows us to set up a central space for collaboration, and makes making the right business decision at the right time easier.

Infor ION Integration Manager

Infor ION Integration Manager is the tool we use for connecting to other applications, such as Salesforce or Microsoft Dynamics 365. It allows us to create and manage connections between your existing business systems and TouchstoneEnergy software solutions so that they can share information in real time.

Infor Document Management

Infor document management helps you keep track of all your documents by storing them in one place instead of having multiple copies scattered across different file folders on different devices. This makes it easier for everyone who needs to work on or access these documents – from sales staff who need access from anywhere at any time all the way up through senior management – to find exactly what they need when they need it, and always with any access restrictions or limitations in place, so that only those who should have access do so.

Infor Workflow

This innovative tool promotes workplace automation, and by doing so improves efficiency and ROI. Our team are best placed to advise on the use of this tool and help you ensure that you’re really getting the most from it.

More about TouchstoneEnergy

We’re part of the Touchstone Group – alongside businesses like Touchstone Business Intelligence, Touchstone Financial Management Services and Xpedition – and we specialise in helping businesses in the energy sector succeed. We do this by providing advice and software support that allows these businesses to operate with increased efficiency and profitability.Why not reach out to us today and see how we can help you too?

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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