The Benefits of Real-Time Monitoring with EAM Software

Two workers monitor and discuss data on multiple computer screens in a control room.

The energy sector is a landscape of constant change, challenges, and opportunities. To maintain a competitive edge in this ever-evolving industry, organisations must invest in innovative solutions that drive performance, reduce risks, and optimise asset management. One such solution is enterprise asset management (EAM) software, which can revolutionise the way energy businesses monitor and manage their assets in real-time. In this article, we will explore the many benefits of real-time monitoring with EAM software, focusing on TouchstoneEnergy solutions and HxGN EAM. We will also discuss the importance of expert implementation consultancy and support services for the energy sector.

The Power of Real-Time Monitoring with EAM Software

Improved Operational Efficiency

EAM software enhances operational efficiency by providing real-time information on asset performance, maintenance needs, and resource allocation. Energy companies can leverage this data to:

  • Streamline work processes and reduce manual intervention
  • Monitor and manage equipment health, leading to fewer breakdowns and unplanned downtime
  • Optimise maintenance schedules to reduce time and costs

Reduced Downtime and Increased Asset Availability

Real-time monitoring with EAM software enables energy companies to:

  • Detect potential equipment issues before they escalate into costly downtime
  • Schedule preventive maintenance to minimise asset failure
  • Improve asset reliability and extend equipment life, reducing total cost of ownership

Better Decision-Making

EAM software provides accurate, up-to-date data on asset performance, allowing energy companies to make informed decisions about:

  • Asset replacement or repair
  • Investment in new equipment and technology
  • Allocation of resources and budgets

Asset Management for the Energy Sector – TouchstoneEnergy Solutions and HxGN EAM

TouchstoneEnergy Solutions

TouchstoneEnergy, a global business systems and IT consultancy dedicated to the energy sector, offers a comprehensive suite of Enterprise Asset Management software and services, including:

  • Maintenance and Operational management for Energy
  • Expert Implementation Consultancy for the Energy Sector
  • Support Services for the Energy Sector

With TouchstoneEnergy solutions, energy companies can streamline their asset management processes, improve efficiency, and reduce costs.

HxGN EAM

HxGN EAM is an industry-leading EAM software solution designed specifically for the energy sector. It offers a wide range of features and capabilities, including:

  • Asset lifecycle management
  • Work and resource management
  • Inventory and procurement management
  • Compliance and risk management
  • Analytics and reporting

By adopting HxGN EAM, energy companies can gain a 360-degree view of their assets and make data-driven decisions to optimise performance.

Expert Implementation Consultancy for the Energy Sector

Implementing EAM software can be a complex and challenging process, which is why it’s crucial to partner with an experienced consultancy like TouchstoneEnergy. We offer:

  • A thorough understanding of the energy sector and its unique challenges
  • Expertise in EAM software implementation, integration, and customisation
  • Comprehensive project management and support throughout the entire implementation process

Support Services for the Energy Sector

To ensure long-term success with EAM software, ongoing support and maintenance are essential. TouchstoneEnergy offers a range of support services tailored to the energy sector, including:

  • Technical support and troubleshooting
  • Software updates and enhancements
  • Training and knowledge transfer

FAQs

Q: What is EAM software?

A: Enterprise asset management (EAM) software is a comprehensive solution that helps organisations manage and optimise their physical assets, such as equipment, infrastructure, and facilities, throughout their lifecycle.

Q: Why is real-time monitoring important in asset management?

A: Real-time monitoring provides up-to-date information on asset performance, enabling energy companies to make informed decisions about maintenance, resource allocation, and investments. This leads to improved efficiency, reduced downtime, and lower costs.

Q: How can I learn more about TouchstoneEnergy solutions and HxGN EAM?

A: To discover more about TouchstoneEnergy and HxGN EAM, and how they can benefit your energy business, contact TouchstoneEnergy directly. Additionally, stay updated on the latest industry insights and trends by following us on Twitter and LinkedIn.

Conclusion

The benefits of real-time monitoring with enterprise asset management software are vast, ranging from improved operational efficiency to reduced downtime and increased asset availability. By adopting EAM software specifically designed for the energy sector, such as HxGN EAM, your organisation can optimise its asset management processes, drive performance, and stay ahead of the competition. Furthermore, partnering with expert implementation consultancies and support services providers like TouchstoneEnergy ensures a smooth and successful Enterprise Asset Management software implementation and ongoing success in the energy sector.

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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