Process Optimisation in the Energy Sector

With the cost of living soaring to an all-time high, now more than ever it’s important that energy businesses do what they can to reduce their overhead costs. Reducing overhead costs not only saves Energy organisations money, but also allows them to use these cost-savings to improve their services whilst lowering costs for their customers.

Thanks to our expertise specifically within the energy industry, TouchstoneEnergy are uniquely (and best) placed to effectively implement business process optimisation solutions for Energy businesses, enabling them to save money.

Below, we share with you our expert insight into what is rapidly becoming a vital area of business operations, as well as further information on the services we provide that can help you resolve and overcome process optimisation issues, and the real business benefit resolving these issues can have for your company, and your customers.

How can energy businesses implement process optimisation?

Streamlining

One key area of process optimisation that Touchstone helps organisations with is streamlining.

Streamlining enables your workforce to work smarter, not harder. By designing and executing processes that eliminate the unnecessary steps which slow down the completion of tasks, the time to complete each task is reduced.

By adopting Touchstone’s process optimisation strategy, users can create simple workflows with few steps, or for those that are more complex they can create multi-layer process rules, calculations, and transaction outputs – saving time and improving overall productivity.

Automation

Automation and streamlining are often seen as one and the same.

However, whilst streamlining looks at how tasks are completed to identify which steps are time-consuming, unnecessary, and therefore can be removed, automation identifies which steps can be completed automatically by implementing software.

Businesses can allocate error-prone, manual tasks to the automated system, ensuring process optimisation.

As a result, employees have the time to use their expertise, skills, and knowledge to tackle the more complex, higher-value tasks more effectively, helping to advance your business.

What services do Touchstone offer that can help me in this area?

Business Process Automation

Complementing your existing workflows, we amalgamate process design, process automation, knowledge management, and analytic capabilities with solutions from providers like Infor, Hexagon ALI and Proactis to optimise process efficiency, and increase productivity.

Find out more about how we can automate business processes and implement an optimisation plan for your business.

Process Optimisation for AFE

The AFE (Authorisation for Expenditure) Automation process streamlines and standardises the complete AFE process, from initial request for approval, budget creation, and project close-out activities. By streamlining and automating these procedures you can increase your budget visibility and accuracy, saving time, effort, and money. Find out more here.

Drilling & Daily Cost Tracking

Businesses in the Energy sector need to know the profitability of any drilling operation quickly and accurately. Web-based, easy to use and easily integrated into your existing systems and solutions, our Drilling and Daily Cost Tracker allows for effective cost control, real-time reporting and enhanced collaboration for process optimisation. Learn more here

Time & Expense Management

Our user-friendly time and expense management solution integrates seamlessly with your existing financial management system to eliminate manual mistakes and manage costs, timescales, and schedules – streamlining your finances to provide a comprehensive oversight of your expenditure. Find out more here.

What benefits does good process optimisation have for a business in the energy sector?

Increased Productivity

When process optimisation is implemented properly, time-consuming; error-prone tasks are automated and streamlined freeing up your employees’ time during their workday and therefore making them more productive. As a result of this increased productivity, you should also see an increased return on investment in several supporting areas.

Decreased Processing Time

There are hundreds of benefits of process optimisation for asset-intensive industries from asset management to maintenance and operational processes to decision-making, communication and reporting workflows.

Decreased Error Rates

By automating and streamlining processes, you eliminate error-prone, manual tasks and replace them with digital processes and controls. By automating and streamlining manual tasks, you restrict the chance of human error improving corporate governance and data integrity.

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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