Managed Hosting Services for the Energy Sector

Businesses in the energy industry need IT infrastructures which can provide consistent asset uptime, high performance and reliability, as well as rapid growth. Our fully managed, dedicated hosting services allow you to monitor things like cash flow, asset management, or business process and performance.

Our consultants provide the right hosting setup, with the correct software stack for your system, for all of our client bases. Our data centres are all Cyber Security verified at the highest level, meaning all your organisation data is fully protected by UK law and in compliance with GDPR.

Advantages of Touchstone hosting

We offer 24/7 uptime, proactive round the clock monitoring, and disaster recovery where necessary – all of which is managed by our elite teams of tech professionals.

To ensure continuity of your services and to protect company assets and data, we deploy several retention protocols and disaster recovery options, personalised to your organisation’s needs. Servers are replicated every 24 hours using a data backup system, with daily and weekly backups operated at a virtual machine level to a dedicated storage array. Data is fully encrypted and securely stored in the UK.

Protection

Touchstone’s extensive experience in hosting systems means that we know the importance of security, and we’re proud to say that we are Cybersecurity Plus certified – the highest level of security certification available under the UK’s Cyber Essentials scheme. In the modern business IT space, nefarious actors are constantly on the lookout for new vulnerabilities and new methods of attack. It’s a rapidly evolving battleground, and those that provide security – like Touchstone – need to be highly adaptable to meet new threats as they arise. Our flexible and fast approach allows us to do so, responding instantly and monitoring your system with an intrusion detection system or IDS.

Patching

Our hosting and security team fix any bugs or other issues on a regular basis. Even operating systems can be open to attack, so we leave nothing unchecked – our team closely monitors each aspect of our hosting service.

Hosting existing systems

Our tech team has the expertise to host web applications, mobile apps and websites which have already been developed. We will initially conduct an evaluation of the app or site, to ensure that they meet our high standards of security, and identify any vulnerabilities. We then recommend a set-up and support if necessary.

Assuming relevant checks are cleared, we can host legacy applications, such as those built with Adobe ColdFusion or ASP Classic. In cases where technology is now deprecated, our expert team can use a migration path to a secure solution, or recommend an upgrade for legacy software.

How can our dedicated hosting service help your business?

Large organisations running multiple projects, and managing multiple departments, can have a huge database. Our cloud hosting solutions, and the scalability options they make available, give employees instant access to company data. This improves communication within your organisation, and improves efficiency in project planning.

More about TouchstoneEnergy

TouchstoneEnergy is a global business system and IT consultancy business. We help businesses in the energy sector meet their unique business systems and IT challenges.

We do this with the world-class expertise of our team, as well as proven software from providers such as Hexagon, Infor, Proactis, and many more.

For more information on how we can help your energy business, check out our about us page. To talk to our team about your needs or your next project, visit our contact us page.

TouchstoneEnergy is the UK’s leading implementation partner of financial management, enterprise asset management and process management software.

As pioneers of progress and with the colliding forces of digital transformation and energy transition both gathering pace, TouchstoneEnergy helps connect asset-intensive organisations with software that makes a difference in these challenging economic times.

A global IT consultancy dedicated to the Energy sector, TouchstoneEnergy is renowned for delivering best-practice asset management, finance, BI and technology-based implementation solutions for oil & gas, renewable, mining and oil field services companies.

Our specialist consultancy team are from within the industry and has comprehensive energy sector knowledge with a customer-centric approach that delivers effective results and long-term partnerships for the benefit of our customers.

www.touchstoneenergy.co.uk | www.touchstoneenergyusa.com

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Training

Whether it is refresher training, teaching new member of staff or learning new software, TouchstoneEnergy clients can take advantage of our training services, delivered in bitesize chunks.

Whether your training needs are delivered on site at your office or in our training centre, you can be assured that training and tuition will be delivered by industry experts, experienced in dealing with new and existing users of our systems.

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Support

Our UK-based support Helpdesk team are technical and application experts in all our solutions. They provide our clients with peace of mind that if you experience any issues with your software, when you partner with TouchstoneEnergy there's no need to worry - help is there when you need it. With the choice between an Essential or Premium Support Plan, we give our clients a comprehensive service - whether you want to report a fault or have a question regarding the use of your software.

We work to a published SLA giving our clients the benefit and peace of mind that we do what we say.

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Cloud Hosting & Managed Services   

With over 250 years combined experience of deploying business systems to the Energy sector, our team has the necessary skills and industry knowledge to configure and align your solution with your business processes. With high quality data management solutions and post-deployment support, it's never been easier to manage your business' reporting requirements and strategic management capabilities while reducing spending in the long term.

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System Optimisation

At TouchstoneEnergy, we understand that even the best ERP and EAM systems need regular review and refinement to stay aligned with evolving business goals. That’s where our System Optimisation service comes in.

We work closely with you to analyse how your current system is performing and identify areas for improvement — whether it’s simplifying processes, improving data flow, enhancing reporting, or unlocking underused functionality.

Our proven optimisation frameworks help energy and natural resources companies maximise return on investment, reduce operational friction, and support better decision-making.

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Business System Integrations

We provide Energy companies with an integrated Infor Enterprise solution which comprises of Financial Accounting, Budgets & Forecasts and EAM technology. We provide technical support which helps your business to achieve its goals, and/or with regulatory compliance where necessary.
We have a hands-on approach, working with your team to configure and develop the solution to suit your business needs as well as providing end user training – helping you to streamline your business processes and improve operational efficiency.

Following our initial audit, our specialists will select the right platform to meet your organisation's goals, adopting the best tech solution for your needs.

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System Review

If your finance or business system is no longer meeting your organisation’s requirements, chances are that the system itself is not the issue, but instead it requires updates to ensure it aligns with the changes being made within your business.
Drawing on our extensive experience in the Energy sector, we can review your system and revive it, with optimised and integrated processes, to provide a firm foundation for expansion and ensure that it meets your business needs.

Regulation of all of the systems within your organisation - governance and business processes, time management, money management (including accounting and tax obligations) - is key to a successful project, and to a professional environment generally. Our team can identify where potential issues lie, and use the data we collect to implement new, more effective strategies.

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Implementation and Upgrades

Whether you are considering an ERP project or have already purchased an Infor Solution, implementing a new system will significantly impact the way your organisation operates, so it's important that you select the right implementation partner.

We take the time to listen, learn and understand the requirements of your business, completing a full audit of your business' needs in the first instance. We pride ourselves on being a focused team that truly values what our clients require from their investment, and ensure we achieve success.

Our ERP solutions enable you to leverage industry best practices, run mission-critical operations effectively, and gain insight into each role within your organisation, so that you can adapt to changes.

Our cloud ERP tool is designed for every business, and uses analytics to help with decision making in your organisation.

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