Egyptian E&P Success Story
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We appreciate your flexibility and your results / customer-oriented approach. Global IS Applications Manager - Addax Petroleum Ltd.
As part of TouchstoneEnergy’s commitment to all clients, quality support and maintenance of your systems is considered an essential part of our service offering.
We employ a dedicated support team of highly skilled consultants who deal with all support calls as quickly as possible based on a priority rating, which you provide. An automated support request tracking system ensures that your call will be dealt within a defined time-frame and will be resolved as quickly as possible.
T: +44 (0)20 7121 4800
Our customer portal enables you to submit support cases 24/7 and track the status of any issue, from the initial log through to resolution. It also provides valuable online access to knowledge-based articles, technical documentation and opinion pieces – enabling you to broaden your understanding, the value we add and the knowledge of your business applications.
Login to the portal at: touchstonefms.co.uk/portal